URB-E

Art Direction
Brand Identity
UX Design
UI Design
User Journeys
Video + Exhibition
More

For URB-E, a zero emissions scooter company, I designed a new e-commerce site to improve the conversion funnel and elevate the brand identity, plus smoothly handle differing customer types. I utilized interactive content to engage customers, increasing their autonomy and reducing reliance on sales reps.

Additionally, my work included video content, exhibition spaces and digital ads that doubled click-through rates and cut cost per click by 33%.

Ultimately, I worked closely with the CEO to develop strategy and content for the company's early B2B growth, which led to a successful pivot.

URB-E - Web UX, Art Direction
URB-E - Web UX, Art Direction

User Types and User Journeys (below top) map out my high-level UX considerations. I applied insights from research and feedback from the sales teams, e-commerce leads and CEO.

Path to Purchase (below bottom) shows D2C conversion funnel applied through the site and digital marketing.

UX / UI

Video, Ads, Exhibition, More

URB-E - Web UX, Art Direction
URB-E - Web UX, Art Direction

Lifestyle and product videos (above), produced and co-directed with cinematographer Tam Lam.

Examples from digital ad campaigns (below), including high performing display / retargeting and social media ads.


Various designed assets below
, including D2C and B2B content, animations and collateral.

URB-E - Web UX, Art Direction
URB-E - Web UX, Art Direction

Exhibition Design for the 2018 LA Auto Show.

Modular platforms allow easy layout changes and flexibility of vehicle placement.