With its fast-expanding SaaS product, PartnerPortal.io needed designs for new features, overhauls of existing features, and an overall direction and aesthetic strategy. I've met these needs + worked to utilize UX to bolster customer trust and longevity.
As UX/UI Design Director since mid-2021, I ensure my design roadmap maximizes value, for both the customer and the company, with each release.
In 2022, the number of customers grew 2.4x. PartnerPortal.io also has the fastest onboarding in the PRM space, a milestone surpassed by the Onboarding Wizard I designed.
Additionally, I designed a new site that upped returning users by 15% and page views per user by 4x.
In 2023, I elevated PPIO's upcoming feature launches to a new level, designing an upcoming restructuring of key user architecture, new interaction concepts, and new site-wide variables with forward-thinking UI. This latest work can be seen more fully on request!
